Clear Resources




Software Downloads 

 CLEAR-VMS (Windows)
 CLEAR-VMS (Mac OS) CLEAR IPTool
CLEAR IPX Camera Control4 Driver

User Manuals & Quick Start Guides

CLEAR NVR User Manual CLEAR NVR User Manual
 CLEAR DVR User Manual
 CLEAR DVR User Manual  CLEAR NVR Quick Start Guide  CLEAR NVR Quick Start Guide
 CLEAR DVR User Manual
 CLEAR DVR User Manual  CLEAR NVR Quick Start Guide  CLEAR NVR Quick Start Guide
 CLEAR DVR Quick Start Guide
 CLEAR DVR Quick Start Guide  CLEAR Network Camera User Manual  CLEAR Network Camera User Manual
 CLEAR-VMS User Manual  CLEAR Mobile App User Manual  CLEAR Mobile App User Manual
 CLEAR HTTP API
 CLEAR HTTP API

How-to Guides

 CLEAR Record Upon Motion Quick Guide  CLEAR Record Upon Motion Quick Guide
 CLEAR Email upon motion setup guide
 CLEAR Email upon motion setup guide  CLEAR NAT Quick Setup for Remote Viewing  CLEAR NAT Quick Setup for Remote Viewing
Adding Uniview IP Cameras TO CLEAR NVRs
Adding Uniview IP Cameras TO CLEAR NVRs CLEAR Accessing Demo Walkthrough CLEAR Accessing Demo Walkthrough
CLEAR Push Notification Quick Setup Guide
CLEAR Push Notification Quick Setup Guide

We are Authorized Manufacturer Distributors for many main stream CCTV manufactures. Our support technicians are factory trained with strong emphasis on advanced networking and configurations of NVRs and DVRs from across multiple networks. We offer hourly support plans to help your facilities maintain system stability and optimal configuration settings.

 

In addition to our on-call technical support, we offer a selection of System Implementation Plans to every client.

free-tech-support

Free Technical Support

Complimentary technical support includes:

  • Basic System Implementation (one-time event, 30 minutes max)
  • Break/Fix support under manufacturer warranty
  • Basic camera, network, and NVR/DVR troubleshooting

Out of scope, additional setup, and advanced support is available at $80/ hour.


 Call us at: 888-211-2288

Email: support@worldeyecam.com

Business hours: Monday - Friday, 8:00am-5:00pm PST

    Premium Technical Support Offerings


  • End User Training
  • Available at $80 / hour
  • Must be scheduled in advance
  • View our Training Options

Advanced Training


Support for advanced configuration, out of scope troubleshooting, and other technical issues is available. In some cases “smart hands” may need to be present on-site before Advanced Support can begin. For many support tasks we require access to your high speed internet router/modem.

We require appointment scheduling with a minimum of 24-hour notice for Advanced Support.

Advanced Support can be purchased at $80/ hour.






 Technical Support Scope

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