Eco-savvy products by upgrading H.265 encoding technology, bringing high efficient video compression. It saves bandwidth and storage , energy-saving design to enhance the monitoring system . Meanwhile, the series offers features such as starlight , Smart IR technology , intelligent image analysis techniques. It provides excellent image quality and intelligent and efficient event reminders . This series provides IP67 weatherproof and IK10 vandal-proof protection feature. Give customers more value.
• 1/2.5” 8Megapixel progressive scan CMOS
4K technology as a revolutionary breakthrough in image, which enhance the expressive image of essence, allowing users to experience the best picture quality brought about by the visual feast . For the purposes of 4K surveillance with four times the 1080P resolution, presented to the user with more details . Under the same scenario by raising the pixels , reduce the camera cost.
a day/night mechanical IR cut filter makes this camera ideal for applications with fluctuating lighting conditions, delivering color images during the day and automatically switching to monochrome as the scene darkens.
iMaxCamPro Quick Links
iMaxCamPro Remote Access Guides
Testing DynDNS DDNS How to Access your iMaxCamPro DVR's through Internet Explorer 8 (remotely) Using Mozilla Firefox with iMaxCamPro DVR's How to View cameras via iPhone & iPad How to View cameras via cell phone Blackberry How to View cameras via cell phone Android How to View cameras via cell phone Windows Mobile How to View cameras via cell phone Symbian How to Setup Your Surveillance Kit iMaxCamPro Drive Compatibility List Video Codec Pack 7.1.0 (Win) How to Playback Recorded Video (locally) How to Playback Recorded Video (remotely) How to do a Digital Zoom on Playbacks (locally) How to Setup Recording (locally) How to Default Configurations (locally) How to Default Configurations (remotely) How to Set DVR to Never Log Out from Your Current User (locally) How to setup Motion Detection (locally) How to setup email notification (remotely) How to reset your remote control How to backup video files (locally) How to setup a PTZ (remotely) How to Format Hard Drive (locally) How to Setup Redundancy (locally) How to Add/Modify User Accounts (locally) How to Add/Modify User Accounts (remotely) How to enable audio (locally) How to Change Channel Names (locally) How to Setup Alarm Based Recording (locally) How to access the Log File (locally) How to access the Log File (remotely)
We are Authorized Manufacturer Distributors for many main stream CCTV manufactures. Our support technicians are factory trained with strong emphasis on advanced networking and configurations of NVRs and DVRs from across multiple networks. We offer hourly support plans to help your facilities maintain system stability and optimal configuration settings.
In addition to our on-call technical support, we offer a selection of System Implementation Plans to every client.
Free Technical Support
Complimentary technical support includes:
- Basic System Implementation (one-time event, 30 minutes max)
- Break/Fix support under manufacturer warranty
- Basic camera, network, and NVR/DVR troubleshooting
Call us at: 888-211-2288
Business hours: Monday - Friday, 8:00am-5:00pm PST
- End User Training
- Available at $80 / hour
- Must be scheduled in advance
- View our Training Options
Premium Technical Support Offerings
Support for advanced configuration, out of scope troubleshooting, and other technical issues is available. In some cases “smart hands” may need to be present on-site before Advanced Support can begin. For many support tasks we require access to your high speed internet router/modem.
We require appointment scheduling with a minimum of 24-hour notice for Advanced Support.
Advanced Support can be purchased at $80/ hour.
Technical Support Scope
|Basic System Setup - 30 minutes max.|
|Break/Fix Issues - Including RMA's and DOA|
|Basic camera, network,
and NVR/DVR troubleshooting
|Configuration for Remote Access|
|Mobile App Configuration|
|Camera / NVR Time Settings|
|Setup Recording Schedules|
|Email/SMS Alert Configuration|
|Configure VMS/NVR Camera Matrix View|
|NVR/VMS Muliple User Setup|
|Archive to NAS|
|Camera Image Settings Configuration|
|License Plate Capture - Day/Night|
|Setup Router/ Modems /4G Hotspots|
|Third Party Mobile App Configuration|
|Cameras without Networks|
|MAC Client Setup|
|Other Advanced Configurations|
System Implementation Plans
to 30 Min Max
to NVR Server
|Camera / NVR
/ DVR Time Settings
|IP Assignment **|
|Device Firmware Update **|
(Port Forwarding & DDNS) ***