Analog or IP Cameras ?Which System is Right For You? Why Choose Worldeyecam ?Watch our Video! The 4k ExperienceExperience 8MP & 12MP Resolution How to Setup Motion RecordingHow to Setup Motion Recording What's Included
Universal NVR Recorder 
(12) 12MP WDR IP IR Dome Camera 
(16) Ubiquiti Nanostation LocoM5 
(1) FREE 1 TB Hard Drive 
Lifetime Technical Support 
Mobile apps & Monitoring Software 
2 Year Warranty  
Push Alerts & Automatic E-mailSet your NVR to automatically send you an e-mail or a Push notification with video clip every time there is a motion triggered event, so you'll never miss anything important. 
Face DetectionThe Face Detection function is used to search for or identify individuals. The Smart Search function assists you in easily finding any motion detection footage for future analysis, making monitoring simple and effective. |
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iMaxCamPro Support | Remote Access Guides | Support Home
iMaxCamPro Quick Links
iMaxCamPro Remote Access Guides
Username: wec
Password: WEC1234$
Software Downloads
Networking
Testing DynDNS DDNS How to Access your iMaxCamPro DVR's through Internet Explorer 8 (remotely) Using Mozilla Firefox with iMaxCamPro DVR's How to View cameras via iPhone & iPad How to View cameras via cell phone Blackberry How to View cameras via cell phone Android How to View cameras via cell phone Windows Mobile How to View cameras via cell phone Symbian How to Setup Your Surveillance Kit iMaxCamPro Drive Compatibility List Video Codec Pack 7.1.0 (Win) How to Playback Recorded Video (locally) How to Playback Recorded Video (remotely) How to do a Digital Zoom on Playbacks (locally) How to Setup Recording (locally) How to Default Configurations (locally) How to Default Configurations (remotely) How to Set DVR to Never Log Out from Your Current User (locally) How to setup Motion Detection (locally) How to setup email notification (remotely) How to reset your remote control How to backup video files (locally) How to setup a PTZ (remotely) How to Format Hard Drive (locally) How to Setup Redundancy (locally) How to Add/Modify User Accounts (locally) How to Add/Modify User Accounts (remotely) How to enable audio (locally) How to Change Channel Names (locally) How to Setup Alarm Based Recording (locally) How to access the Log File (locally) How to access the Log File (remotely)
SmartPSS Client
We are Authorized Manufacturer Distributors for many main stream CCTV manufactures. Our support technicians are factory trained with strong emphasis on advanced networking and configurations of NVRs and DVRs from across multiple networks. We offer hourly support plans to help your facilities maintain system stability and optimal configuration settings.
In addition to our on-call technical support, we offer a selection of System Implementation Plans to every client.
Free Technical Support
Complimentary technical support includes:
- Basic System Implementation (one-time event, 30 minutes max)
- Break/Fix support under manufacturer warranty
- Basic camera, network, and NVR/DVR troubleshooting
Call us at: 888-211-2288
Email: support@worldeyecam.com
Business hours: Monday - Friday, 8:00am-5:00pm PST
- End User Training
- Available at $80 / hour
- Must be scheduled in advance
- View our Training Options
Premium Technical Support Offerings
Advanced Training
Support for advanced configuration, out of scope troubleshooting, and other technical issues is available. In some cases “smart hands” may need to be present on-site before Advanced Support can begin. For many support tasks we require access to your high speed internet router/modem.
We require appointment scheduling with a minimum of 24-hour notice for Advanced Support.
Advanced Support can be purchased at $80/ hour.
Technical Support Scope
| Support Activity |
Free Support |
Advanced Support |
| Basic System Setup - 30 minutes max. | ||
| Break/Fix Issues - Including RMA's and DOA | ||
| Basic camera, network, and NVR/DVR troubleshooting |
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| Advanced Support | ||
| Configuration for Remote Access | ||
| Mobile App Configuration | ||
| Camera / NVR Time Settings | ||
| Motion Detection | ||
| Setup Recording Schedules | ||
| Email/SMS Alert Configuration | ||
| Configure VMS/NVR Camera Matrix View | ||
| NVR/VMS Muliple User Setup | ||
| Archive to NAS | ||
| Camera Image Settings Configuration | ||
| License Plate Capture - Day/Night | ||
| Setup Router/ Modems /4G Hotspots | ||
| Third Party Mobile App Configuration | ||
| IP Reconfiguration | ||
| Cameras without Networks | ||
| Advanced Networking | ||
| MAC Client Setup | ||
| Other Advanced Configurations |
System Implementation Plans
 |
Bronze | Silver | Gold |
| Pricing: | $30 Device |
$60 Device |
$80 Device |
| Basic Setup Questions-limited to 30 Min Max |
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| Add Cameras to NVR Server / DVR |
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| Enable Continuous Recording |
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| Camera / NVR / DVR Time Settings |
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| IP Assignment ** | |||
| Device Firmware Update ** | |||
| Configuration for Remote Access (Port Forwarding & DDNS) *** |
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| Mobile App Configuration for Single User |
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| Verification that Cameras are Recording to NVR / DVR |
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| Wireless Network Configuration |
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| Motion Detection Configuration |
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| Email / SMS Alert Configuration |
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| Configure VMS / NVR Camera Matrix View |
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| NVR / VMS Muliple User Setup |
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| Archive to NAS | |||
| Evaluate Camera Field of View (FOV) |
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| Camera Image Settings Configuration (Focus, Exposure, D / N Settings, etc) |
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| System Training Max 1hr. |
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| License Plate Capture Day / Night |
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| Setup Router / Modems / 4G Hotspots | |||
| Third Party Mobile App Configuration |
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| IP Reconfiguration | |||
| Cameras without Networks (No internet access available) |
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| Advanced Networking | |||
| MAC Client Setup | |||
| Other Advanced Camera or NVR / VMS Configuration |
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| Multi User and Advanced User Training |
Custom System Builder
Designing a unique surveillance system for your home or business is as easy as clicking your mouse with our new Custom Kit Builder. With intuitive prompts that guide you along the way, you are in control of your camera styles, NVR or DVR size, power accessories and hard drive space. Still have questions, give us a call, our expert technicians are here to help. Your brand new system is only a few clicks away.
Click Here
Mobile APPs
HOW TO ACCESS SYSTEM USING P2P VIA MOBILE APPLICATION
View your recorder and cameras on the go. The Mobile Application IDMSS (IOS) / GDMSS (Android) allows you to add IMAXPRO recorders and cameras to the mobile app using P2P.
PREREQUISITES
- Smartphone (IOS device or Android)
- IDMSS/GDMSS already downloadedin your mobile device.
- P2P must be turned on from the recorder and connected to a network with internet access.
STEP BY STEP INSTRUCTION
(VERSION 4.50.000)
1. Open iDMSS/gDMSS on the phone, and select the home icon located on the top left corner.
2. Select the "Device" button/icon on the bottom to add the recorder/camera.
3. Select the "+" sign then select "Scan" to add the device.
4. Select the Device you want to Connect (If you have a wired Camera, Please choose Wired Camera).
5. Input the device for easy identification. It's required to input the password for the added device then select the save icon located on the top right corner.
NanoStation LocoM5 & LocoM2
| Specifications | ||
| Model | NanoStation locoM5 | |
| Processor Specs | Atheros MIPS 24KC, 400 MHz | |
| Memory | 32 MB SDRAM, 8 MB Flash | |
| Networking Interface | (1) 10/100 Ethernet Port | |
| Regulatory/Compliance Information | ||
| Wireless Approvals | FCC Part 15.247, IC RS210, CE | |
| RoHS Compliance | Yes | |
| Physical/Electrical/Environmental | ||
| Dimensions (inches) | 6.42" x 1.22" x 3.15" | |
| Weight | 0.40 lbs | |
| Power Supply (PoE) | 24V, 0.5A | |
| Max Power Consumption | 5.5 W | |
| Gain | 13 dBi | |
| RF Connector | N/A | |
| Polarization | Dual Linear | |
| Enclosure Characteristics | Outdoor UV Stabilized Plastic | |
| Mounting | Pole Mounting Kit Included | |
| Power Method | Passive Power over Ethernet (pairs 4, 5+; 7, 8 return) | |
| Operating Temperature | -22° to 167° F (-30° to 75° C) | |
| Operating Humidity | 5 to 95% Condensing | |
| Shock and Vibration | ETSI300-019-1.4 | |
| Operating Frequency Summary (MHz) | ||
| Worldwide | 5170 - 5875 (5 GHz) | |
| USA | 5725 - 5850 (5 GHz) | |
| USA DFS | 5250 - 5850 (5 GHz) | |
| Specifications | ||
| Model | NanoStation locoM2 | |
| Processor Specs | Atheros MIPS 24KC, 400 MHz | |
| Memory | 32 MB SDRAM, 8 MB Flash | |
| Networking Interface | (1) 10/100 Ethernet Port | |
| Regulatory/Compliance Information | ||
| Wireless Approvals | FCC Part 15.247, IC RS210, CE | |
| RoHS Compliance | Yes | |
| Physical/Electrical/Environmental | ||
| Dimensions (inches) | 6.42" x 1.22" x 3.15" | |
| Weight | 0.40 lbs | |
| Power Supply (PoE) | 24V, 0.5A | |
| Max Power Consumption | 5.5 W | |
| Gain | 8 dBi | |
| RF Connector | N/A | |
| Polarization | Dual Linear | |
| Enclosure Characteristics | Outdoor UV Stabilized Plastic | |
| Mounting | Pole Mounting Kit Included | |
| Power Method | Passive Power over Ethernet (pairs 4, 5+; 7, 8 return) | |
| Operating Temperature | -22° to 167° F (-30° to 75° C) | |
| Operating Humidity | 5 to 95% Condensing | |
| Shock and Vibration | ETSI300-019-1.4 | |
| Operating Frequency Summary (MHz) | ||
| Worldwide | 2412-2462 (2.4GHz) | |
| USA | 2412-2462 (2.4GHz) | |
| USA DFS | N/A | |
NVR
| SPECIFICATIONS | |
| Model | WEC-NVR4416-16P-4K NVR4416-16P-4K |
| IP Camera Imputs | 16 Channels |
| Two Way Talk | 1 Channel RCA Input / Output |
| Display Interface | 2 HDMI, 1 VGA |
| Display Resolution | 3840 x 2160, 1920 x 1080, 1280 x 1024, 1280 x 720, 1024 x 768 |
| Display Split | 1 / 4/ 8 / 9 |
| On-Screen Display | Camera Title, Time, Video Loss, Channel Lock, Motion Detection, Recording |
| Video Compression | H.265 / H.264 / MJPEG |
| Recording Resolution | 12MP, 8MP, 6MP, 5MP, 3MP, 1080p, 1.3MP, 720p, D1 |
| Recording Rate | 192Mbps |
| Bit Rate | 1 - 20Mbps |
| Recording Mode | Manual, Schedule (Continuous, MD, Alarm), Stop |
| Trigger Events | Recording, PTZ, Tour, Alarm Out, Video Push, E-mail, FTP, Snapshot, Buzzer, On-Screen Notification |
| Motion Detection | Motion Detection, 396 MD Zones (22 x 18), Video Loss and Camera Blank |
| Alarm Inputs | 16 Channels |
| Motion Detection | Motion Detection, 396 MD Zones (22 x 18), Video Loss and Camera Blank |
| Alarm Inputs | 16 Channels |
| Relay Outputs | 6 Channels |
| Synchronized Playback | 1 / 4 / 9 / 16 |
| Search Mode | Time/Date, Alarm, MD & Exact Search (accurate to second), Smart Search |
| Playback Functions | Play, Pause, Stop, Rewind, Fast Forward, Frame by Frame, Next File, Previous File, Next Camera, Previous Camera, Full Screen, Repeat, Shuffle, Backup Selection, Digital Zoom |
| Backup Media | USB Device / Network / Internal SATA burner / eSATA Device |
| Network interface | 1 RJ-45 (10/100/1000M) Ethernet Port |
| PoE | 16 ports (IEEE802.3at/af)> |
| Network Protocols | HTTP, TCP/IP, IPv4/IPv6, UPnP, UDP, SMTP, NTP, DHCP, DNS, IP Filter, PPPoE, DDNS, FTP, Alarm Server, IP Search |
| Remote User Access | Maximum 128 Users |
| HDD Interfaces | 4 Internal SATA III Ports with a maximum storage capacity of 6TB each, 1 eSATA port |
| USB Interfaces | 1 USB 2.0 Port (front), 2 USB 3.0 Port (rear) |
| RS-232 Interface | 1 Port for PC Communication and/or Keyboard |
| RS-485 Interface | 1 Port for Serial PTZ Control |
| General | |
| Power Requirement | AC100V - 240V, 50/60Hz) |
| Power Consumption | NVR: Maximum 27W (without HDD) |
| Operating Environment | Operating Environment -10°C - +55°C, Less than 90% Relative Humdity |
| Dimensions | 1.5U, 440mm x 405mm x 76mm |
| Weight | 11 lbs (without HDD) |
| Shipping Weight | 23 lbs (Dimensional Weight) |
