PC LPR using Virtual Dongle License not recognizing license plates - 20211227


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Issue:

PC LPR using Virtual Dongle License is not recognizing license plates

PC LPR.pngPC LPR.png (77.54 KiB) Viewed 755 times
Cause:
If the PC LPR plugin is reinstalled/upgraded after the Virtual Dongle License was applied, the necessary system files used by the VMS/NVR/DVR to read the Virtual Dongle License may have been overwritten.

Solution:
Please try restarting the PC LPR service in VMS/NVR/DVR first, if the license plates still fail to recognize, please reach out to our support team
(support@geovision.com.tw) so we can verify the Virtual Dongle License files.