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Full screen option disappeared (cannot choose toggle full
They may have somehow turned off the DirectDraw Overlay setting
under System Configure.
If it is this, to resolve do the following
1) Setup --> System Configure
2) Make sure that Enable DirectDraw Overlay is ticked.
3) Restart Multicam software
Note: Only separated VGA card can support DirectDraw Overlay and
there is no such feature with onboard VGA
Please fill out the below form and one of our Security System Expert will contact you by phone or email within 24 hours
or the following business day.
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