firmware unauthorized modification & illegal installation, DVR/NVR/VMS/Recording Server - 20190903


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Issue:

The GV-IP camera can’t be configured in GV-IP Device Utility or GV-DVR/NVR/VMS/Recording Server but an error message “IP Camera firmware unauthorized modification and illegal installation” as the screenshots below,


Error message in GV-IP camera:

UtililyUnauthorized.png

UtililyUnauthorized.png (377.75 KiB) Viewed 5229 times

Error message in GV-DVR/NVR:

NVRUnauthorized.png

NVRUnauthorized.png (65.66 KiB) Viewed 5229 times

Error message in GV- VMS:

VMSUnauthorized.png

VMSUnauthorized.png (47.34 KiB) Viewed 5229 times

Error message in GV- Recording Server:

RecordingServerUnauthorized.png

RecordingServerUnauthorized.png (2.6 KiB) Viewed 5229 times


Solution:

1.Upgrade the GV-S/W and F/W of GV-IP camera to the newest, which are available on GeoVision official website. If they're already up to date but the error message still prevails, please turn to Solution#2.


2.Please send the 2 screenshots as above to support@geovision.com.tw for further analysis.

a. GV-IP Device Utility showing the info of GV-IP camera under Mac Address and NOTE column

b. GV-S/W showing the error message.


Reference:

[ UVS - 201908207002 ] EBD4711 v1.05, unable to configure in IP Device Utility, unauthorized modification and illegal installation.

[ UVS - 201905094001 ] NVR v8.8.0.3 unauthorized modification and illegal installation with ABL4712 v1.01_2018_07_03

[ HQ - 201909116007 ] GV-ABL4712 added to RS v1.40 got a message saying that IP camera Firmware Unauthorized and Illegal Installation/use