Camera live view showing "Hisilicon" abnormal text overlay - 20220318


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Issue:

When accessing the camera using web browser, live view is showing the word "HISILICON" in the middle of the screen?

111-03-18_11h02_19.jpg

111-03-18_11h02_19.jpg (57.48 KiB) Viewed 608 times

Cause:

This is due to the PC in use has older version of IP camera web component in the browser cache.


Solution:

Please go to Internet Options and delete the browsing cache as the button is shown located below

internet option clear cache.png

internet option clear cache.png (33.99 KiB) Viewed 608 times


When done, please re-connect to the IP camera where it will prompt the user to download new component

as highlighted below.

111-03-18_11h02_29.jpg
111-03-18_11h02_29.jpg (43.81 KiB) Viewed 607 times

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