AS21XX controller is unable to unlock door? - 20211221


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Symptom:

AS21XX controller is not able to unlock the door after swiping a card or manually opening from ASManager?


Solution:

Check the specification of the door lock and confirm if it is within the supported voltage output of 12V, 0.9A.

If yes, then please provide a separate power source for the door lock.

ASManager_AS21XX_output_voltage.jpg
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