NETGEAR Remote Access Guide for iMaxCamPro DVR’s


Port Forwarding using a Netgear router for iMaxCamPro DVR’s

You can use this guide to help configure port forwarding on the Netgear Genie router for any device on your network.  There are two rules that must be made on your router for your security surveillance system. One rule for port 80  and one rule for port 37777. Port 80 is a port that is commonly used by other applications as well, so in the event that it is already being used by another service, you will have to use another rule such as port 8080.  For this demonstration we will use port 8080 as an example.

1) Access your router

You must access your router on your home network in order to make any changes. To do this you need to find your Default Gateway (Router’s IP addressof your network. You can follow this guide here to find your default gateway.  For this type of router, it is commonly  Type this IP address directly into your internet browser bar to bring up the router login screen. Here you will be prompted for your login credentials. If you do not know your login credentials, you can check online for the manufacturer default, or call your internet service provider.

2) Navigate to Port Forwarding Section

Once you have accessed your router, you will see two tabs at the top for “Basic” and “Advanced.”

Choose “Advanced” to bring up choices on the left side of the screen.


Once you are on the “Advanced” screen select the Advance Setup on the left column.

After you click the Advance Setup on the left column a drop-down menu will show more options. In this menu click “Port Forwarding / Port Triggering.” This will bring up the menu we need to create port rules in your router.

3) Create Port Forwarding Rules

First at the bottom of the menu there will be an icon for “add custom service.” Click here to make your first rule. You will see several areas that you need to fill out to create this rule. Let’s go through the steps and make the first rule for port 8080.

3.1) Service name

This is the name you want to give your port rule.  Make it something easy to find and distinguish later, such as “port 8080.”

3.2) Service type

This is the type of service you are creating. Keep this TCP/UDP

3.3) External starting point and External ending point

Both of these options must be the port number you are creating the rule for, in this case type 8080.

3.4) Internal Starting Port and Internal ending point

Again, both of these must be the port number you are creating the rule for, in this case type 8080.

3.5) Internal IP address

This is the IP address of the device you are accessing with this port rule. The device, you want internet traffic routed to. For this, you must type in your DVR’s IP address, found in the DVR’s networking section.

After these steps are completed, hit “apply” to create this rule. You have just created the necessary port rule for port 8080. Follow these steps again and create a rule for port 37777, using the same steps but everywhere you entered 8080 before, you would now enter 37777. If you have created these two rules appropriately, you should be ready to access your DVR remotely either online or through your phone.

To make sure that your ports are open and you will be able to connect remotely to your DVR, you can check if your ports are open visiting the following website: 

Check the ports 80, 37777 and 37778.

If you get the success message, you are all set. If not please follow the steps above to be able to open your port

Please keep in mind that your Internet Service Provider (ISP) might block some for the ports on your router.

Most residential ISP’s block ports to combat viruses and spam. The most commonly blocked ports are port 80 and port 25.

Port 80 is the default port for http traffic. With blocked port 80 you will need to run your web server on a non-standard port.

If your ISP blocks your port 80 please change the networks settings on your DVR for another port.