Surveillance cameras have many beneficial uses including employee monitoring for increased productivity. The use of surveillance cameras for monitoring employee behavior has become quite common in the modern workplace. A 2005 survey by the American Management Association showed that 16% of the employers surveyed used video surveillance to monitor employee performance. That number is sure to be even higher now that surveillance cameras have become so popular and easy to use.
Employee monitoring can help to not only deter theft but also to increase productivity and reduce the instances of unethical behavior. Management can’t always be on hand to monitor all employee behavior so having cameras in place can be very helpful. Reviewing security footage can pinpoint instances of employees not following guidelines for food safety, security or customer service. Being able to identify these problems and address them with your employees will create a better working environment overall and may even increase customer satisfaction.
A major concern for business owners is whether or not employee monitoring is legal. As long as you follow a few guidelines then it is perfectly legal and ethical to monitor employees on business property. Surveillance cameras should only be used in public areas. Employees have a reasonable expectation of privacy in areas such as break rooms, bathrooms and locker rooms so never place cameras in those areas.
It is also recommended to inform employees they are being watched. Simply knowing that they are being monitored may be enough to improve job performance and productivity. Another useful tool is to use surveillance footage in performance reviews. While many people may feel like performance reviews are based solely on a manger’s personal feelings or opinions, having actually video proof can better illustrate the employee’s behavior.
Your employees may even be grateful for the opportunity to see firsthand what they are doing wrong as well as what they are doing right. Illustrate to your employees how surveillance monitoring can be a useful tool for them and the business overall so they don’t feel like the only purpose is to spy on them. Honest employees who have nothing to hide won’t be bothered and dishonest ones will look for work elsewhere which will be better for your business in the long run.
Employee monitoring is a useful tool to deter theft and increase job performance. It will help you to run a more efficient business while also keeping your assets safe. There are many systems available to help you do this. Our knowledgeable staff can help guide you through the process to ensure you have all the equipment you need to get started.
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