If you choose not to utilize UPnP to help in bypassing creating port forwarding rules on your firewall/router, you will need to verify the port settings on your NVR. Here’s how to do it.
If the above process seems daunting or you are experiencing any issues, it might be time to upgrade to a security solution that does not require port-forwarding. P2P systems are more secure, much easier to set up, and easier to troubleshoot, because none of the above steps are required. Most newer systems use this method for these very reasons. If you’re interested in getting a better, simpler system, or If you still need assistance, please do not hesitate to call our friendly, knowledgeable team at (888) 211-2288 or visit us online at www.worldeyecam.com . Support for our customers is free! Just have your customer ID ready.