Worldeyecam is a CCTV products distribution and integration company located in Southern California in the heart of Orange County. We operate out of a 14,000 sq.ft warehouse & a separate product demo show room. We proudly offer 1st class technical support for our customers we serve with the complete understanding that it is you, the customer that matters to every successful business. If you haven't already learned the hard way, you will understand that it takes more than just a website and the ability to sell a product - anyone can sell a product! But, it takes commitment to offer DEPENDABLE AND CONSISTENT technical support & customer SERVICE AFTER THE SALE. We stand behind our products 100% and we are in it for the long haul & to keep you, the customer happy.
Why Buy From The Worldeyecam Security Store. 30 Day Money Back Guarantee Latest Product Version Guarantee Fast Accurate Same Day Shipping Friendly customer service.
We are committed to providing our customers with "Complete Purchasing Experience Satisfaction" This means quality customer service from pre-purchase support, easy secure encrypted ordering, fast UPS shipping , comprehensive after sales tech-support by certified professionals and hassle free returns.
|FREE UPS Ground Shipping Continental US addresses
on all orders over $500.00 All in stock items are usually
shipped Same Day (*not including weekends and holidays). For any Order for Bulk Cables that weigh over 75 lbs will be charged extra.
Orders placed before 3 pm PST, or 2 pm for Expedited orders (Next
Business Day Air or 2nd Business Day Air) can usually be shipped the
same day. Orders placed by internet or by phone receive the same
|We use SSL (Secure Sockets Layer) encryption
technology to ensure a secure end-to-end link We will never share
your personal information, including your email address, with anyone
or any company for any reason (except as required by law.)
This site uses the latest encryption technology to ensure that every transaction is a safe one. All transactions are processed over the Secure Socket Layer (SSL).Ordering from Worldeyecam online is very Safe and Secure. From the moment you enter our Shopping Basket or click on Checkout, you are on a secure server, We use what is called SSL (secure socket layer) technology. We use the highest bit encryption with SSL at 128 bits. Your credit cards are encrypted when they are transmitted to us and are stored in a secure environment.
EZ - Hassle FREE - Returns
|Worldeyecam provides a 15-30-day money back
guarantee on all products and services purchased, except special
order items and all international orders. If for any reason you are not satisfied with your
purchase, simply notify us by using this form here:
Submit RMA Form *Click Here* and we will immediately issue a Return Material
Authorization Number. No restocking fee is charged if the items are
returned in perfect condition. If items are returned damaged or used in any way they may be refused or a restocking fee of up to 25% may be imposed. Any shipping charges accrued from
Worldeyecam are none refundable unless the return is due to our
error. The following terms must be met by you.
Upon receipt of the returned merchandise in good order in accordance with the above and within 30 days of original delivery, we will issue credit to your charge account. You may elect to receive store credit towards another purchase or to simply receive a refund.
|For 12 months after merchandise is received, all
products will be repaired free of charge. If reasonable repairs are
not feasible or acceptable, Worldeyecam, Inc. may elect to furnish
a replacement or make a full refund. Batteries and
Transformers are not warranted. To obtain warranty service.
There are no deductibles or hidden fees, just send us your RMA :
Submit RMA Form *Click Here* for
return authorization number (RMA), then return product, shipping
cost prepaid, to RMA Department. Worldeyecam, Inc.
Display the RMA number prominently on the outside of the box to avoid delays to your repair.
Products showing abuse, misuse, alteration, painting or lightning strikes may not be repaired or replaced under warranty. Opening a PC-based DVR/NVR system for any reason will void its warranty.
Purchaser acknowledges that signals transmitted over telephone lines, wire, airwaves, Internet, VoIP, or other modes of communication pass through communication networks wholly beyond the control of Worldeyecam and are not maintained by Worldeyecam. Worldeyecam shall not be liable for any damage or loss sustained by purchaser/consumer as a result of … equipment failure, or for interruption of service due to electric failure, strikes, walk-outs, war, acts of God, or other causes.
In the event that a product requires repair after one year from receipt of order, Worldeyecam, Inc. will assist in having items repaired by manufacturer or suitable repair facility if possible. Customer will be charged for cost of repair and handling.
If you have any further questions about our return or company policies, please contact us using any of the following methods
|Hours:||Mon-Fri. 9 am - 5 pm (PST)|
|Mail:||World EyeCAM, Inc.
24551 Raymond Way, Suite 270
Lake Forest, CA 92630
Orange County, CA