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IP Device Utility Does Not Detect Any IP Camera During Scan

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When IP Device Utility does not pick up any device after search, check the following:
  • Check the physical connection for all IP cameras and DVR/NVR and make sure they are all connected within the same LAN (via the same switch or multiple inter-connected switches).
  • If DVR/NVR has multiple Network Interface Cards (NIC), click Configure to switch to a different NIC card and scan again.
  • If anti-virus or firewall programs are installed, temporarily disable them or follow the instruction as attached below:


Antivirus Software Interfering Camera Search
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